Terms and Conditions of Use (TOU) and Privacy Policy

Terms and Conditions of Use

The Watertank Cleaning Company SA provides these Terms and Conditions for use of this website. If you have any questions, please contact watertankcleaningeastsa@gmail.com.

1. Acceptance of Terms

By accessing or using this website (“Site”), you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree, you must not use this Site.

2. Use of the Website

You may use this Site for lawful purposes only. You agree not to:Use the Site in any way that breaches any applicable laws or regulationsAttempt to gain unauthorised access to the Site or its systemsCopy, reproduce, or distribute content without permissionInterfere with the operation or security of the SiteWe may suspend or terminate access to the Site at any time without notice.

3. Intellectual Property

All content on this Site (including text, images, logos, and design) is owned by or licensed to us and is protected by intellectual property laws.You may view and use the content for personal use only.
You must not reproduce, modify, or distribute any content without our prior written consent.

4. User Content

If you submit content (such as enquiries, reviews, or messages), you grant us a non-exclusive, royalty-free licence to use and respond to that content.You agree that your content:Is accurate and not misleadingDoes not infringe any third-party rightsIs not unlawful, abusive, or inappropriateWe reserve the right to remove or ignore any content at our discretion.

5. Website Information

The information on this Site is provided for general purposes only.
We make reasonable efforts to ensure accuracy but do not guarantee that all information is complete, current, or error-free.

6. Disclaimer

This Site is provided on an “as is” and “as available” basis.To the maximum extent permitted by law, we make no warranties or representations about:The accuracy or reliability of the SiteThe availability of the SiteThe absence of viruses or harmful components

7. Limitation of Liability

To the extent permitted by law, we are not liable for any loss or damage (including indirect or consequential loss) arising from your use of, or inability to use, this Site.Nothing in these Terms excludes any rights you may have under Australian Consumer Law that cannot be excluded.

8. Third-Party Links

This Site may contain links to third-party websites.
We are not responsible for the content or practices of those websites.

9. Changes to These Terms

We may update these Terms at any time.
Changes will take effect when published on this Site.

10. Governing Law

These Terms are governed by the laws of South Australia, Australia.
Any disputes will be subject to the jurisdiction of the courts of South Australia.

11. Contact Us

If you have any questions about these Terms, please contact us using the details provided on this website.

Privacy Policy

Revised: April 7, 2026

The Watertank Cleaning Company SA’s Privacy Policy is below. Questions concerning this policy may be submitted to watertankcleaningeastsa@gmail.com.

This Privacy Policy applies to the website operated by the business whose website directs you to this page (“Business”, “we”, “our”, or “us”) and the services offered through the website (“Site” and “Services”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our Site and Services.

This Privacy Policy applies only to this Site and does not apply to other websites or services we may operate.

BY USING THE SITE OR SERVICES, YOU CONSENT TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Contact information (name, address, email, phone number)

  • Other identifying information (IP address, login details where applicable)

  • Financial information (payment details where required for services)

  • Demographic information (such as age or employment information where voluntarily provided)

  • Geolocation data

  • Website usage data (browsing behaviour, interactions with our Site)

  • Commercial information (products or services purchased or viewed)

  • Audio/visual content you provide

  • Inferences about preferences and behaviour

2. How We Use Personal Information

We may use your information for:

Transactional purposes

  • Processing enquiries, bookings, or purchases

  • Communicating with you

Analytics

  • Understanding how users interact with our Site

  • Improving our services

Marketing

  • Sending updates, promotions, or relevant information

  • Delivering advertising

Site operation

  • Maintaining and improving functionality

  • Customer support

Security

  • Preventing fraud or misuse

Legal

  • Complying with legal obligations

3. How We Collect Information

We may collect information:

  • Directly from you (forms, enquiries, bookings)

  • Automatically (cookies, analytics tools)

  • From service providers (e.g., website analytics platforms)

  • From third parties (e.g., social media where permitted)

4. Sharing of Personal Information

We may share information with:

  • Service providers (e.g., website hosting, analytics, marketing tools)

  • Professional advisors

  • Authorities where required by law

  • In connection with business transfers

We only share information necessary for these purposes.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website performance

  • Analyse user behaviour

  • Deliver relevant advertising

You can disable cookies via your browser settings, though this may affect functionality.

We may also use tools such as Google Analytics.

6. Third-Party Tools and Features

Our Site may use third-party tools such as:

  • Analytics services

  • Contact forms

  • Embedded content

These providers may collect data in accordance with their own privacy policies.

7. Marketing Communications

You may opt out of marketing emails at any time using the unsubscribe link.
We may still send essential service-related communications.

8. Security

We take reasonable steps to protect your information, but no system is completely secure.
You provide information at your own risk.

9. Third-Party Links

Our Site may link to external websites.
We are not responsible for their privacy practices.

10. Children’s Privacy

Our Site is not intended for children under 16, and we do not knowingly collect their data.

11. Overseas Data Transfers

Your information may be stored or processed outside Australia (e.g., by cloud service providers).

12. Changes to This Policy

We may update this policy from time to time.
Updates will be posted on this page.

13. Access and Correction

You may request access to or correction of your personal information by contacting us.

14. Complaints

If you have concerns about how we handle your data, contact us first.
If unresolved, you may contact the Office of the Australian Information Commissioner (https://www.oaic.gov.au/).

Please review this policy regularly for updates.